How to renew your freedom pass
All freedom passes should have been renewed by 31 March 2008. You cannot use your pass beyond this date if you have not renewed it as it will no longer be valid for travel and you will be required to pay the correct fare for your journey.
If you have never had a freedom pass and are applying for the first time click here.
A. If you have a disabled person's freedom pass
If you are disabled and need to renew your pass, you need to contact your local borough council directly.
B. If you have an older person's freedom pass
1) Where you need to apply:
If you live in Barking and Dagenham, Havering, Sutton or Wandsworth, you renew your pass directly from the council. Contact your council now for details of how, when and where to renew.
- Barking & Dagenham on 020 8227 2325 or 020 8215 3000
- Havering on 01708 433 997/ 434 343
- Sutton on 020 8770 4537
- Wandsworth on 020 8871 7709
If you live in the these boroughs (see list below) you will need to renew your freedom pass at the Post Office.
Barnet, Bexley, Brent , Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith & Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Tower Hamlets, Waltham Forest, Westminster or the City of London.
2) Make sure you have all the right documents with you including a completed application form - available from the Post Office or download from here If you do not bring the correct documents you will not be able to renew your pass.
What you need to bring to the Post Office to renew your pass
- Your current freedom pass and photocard. (If you have lost your photocard please bring one passport-sized photograph and proof of name and age.)
- A completed application form - available from your Post Office
- Proof of address
Remember you must bring one example from the list as proof of address:
- Current council tax bill/letter/payment book
- Current council/housing association rent book/statement/letter
- Current television licence
- Residential utility bill dated in the last 3 months
- Residential bank/building society statement dated in the last 3 months
- HM Revenues and Customs letter dated in the last 3 months
- Department for Work and Pensions letter dated in the last 3 months
- Occupational pension letter dated in the last 3 months
- Residential credit card statement dated in the last 3 months.
When you renew your pass, you will not be issued with a new one but will have a 31 March 2010 date sticker attached to your current pass to make it valid for a further two years.
How do I renew my pass if it has been lost or stolen?
If you have lost your pass or it has been stolen you will need apply as if for the first time. Please see How to apply for a freedom pass for details.
The freedom pass is the 'travel permit' for the purposes of the GLA 1999 Act and the Concessionary Bus Travel Act 2007.
The scheme is managed by London Councils on behalf of all the London boroughs.
