Apply for a Disabled Person's Freedom Pass

Find out how to apply for a Disabled Person's Freedom Pass

Applications for Disabled Person's Freedom Pass go through your local London borough council.

If you believe you fulfil the eligible criteria and are entitled to a Disabled Persons Freedom Pass, please choose the borough in which you live from the list below to find out how to apply.

You will be asked to provide evidence of your eligibility and a colour passport sized photograph. 

Do you know which borough you live in? 

YES - Scroll down the page to find the contact details for your borough. 

NO - Type your postcode in the Find your local council to find out.

Contact Information for each Borough

Barking and Dagenham

Apply online

Telephone: 020 8227 2334/2325

Email: mobility@lbbd.gov.uk

Barnet

Online (recommended): Disabled Freedom Pass contact form 

Email: Assisted.Travel@Barnet.gov.uk 

Post: Assisted Travel Team, London Borough of Barnet, 2 Bristol Avenue, Colindale, London, NW9 4EW

Telephone: 020 8359 4131

Brent

Apply online

Telephone: 020 8937 5796

Email: independenttravelteam@brent.gov.uk

Bromley

Apply online

Email: freedompass@liberata.com 

Telephone: 030 0303 8669

Camden

Camden website

Telephone: 020 7974 6435

Email: cats@camden.gov.uk

City of London

Apply online

Email: adultsduty@cityoflondon.gov.uk 

Telephone: 020 7332 1224

Address: City of London, Adult Social Care, PO BOX 270, EC2P 2EJ

Croydon

Apply online

Telephone: 020 8726 7100

Email: travel.service@croydon.gov.uk

Ealing

Apply online

Telephone: 020 8825 8161

Email: csprocessing@ealing.gov.uk

Enfield

Enfield website

Telephone: 020 8379 1000

Email: ctravel@enfield.gov.uk

Greenwich

Apply online

Telephone: 020 8921 2387

Email: mobility-duty@royalgreenwich.gov.uk

Address: The Mobility Team, The Woolwich Centre, 35 Wellington Street, Woolwich SE18 6HQ

Hackney

Apply online

Telephone: 0208 356 6262

Email: mobilityteam@hackney.gov.uk

Hammersmith and Fulham

Apply online

Telephone: 020 8753 6681

Email: freedompasses@lbhf.gov.uk

Harrow

Havering

Havering website

Telephone: 01708 434 343

Hillingdon

Hounslow

Hounslow website

Telephone: 020 8583 3073

Email: freedom.pass@hounslow.gov.uk

Islington

Apply online

Telephone: 020 7527 8444

Email: freedom.pass@islington.gov.uk

Kensington and Chelsea

Apply online

Telephone: 020 7361 2390

Email: accessible.transport@rbkc.gov.uk

Kingston upon Thames

Lambeth

Lambeth website

Telephone: 020 7926 7777

Email: accessibletransport@lambeth.gov.uk 

Lewisham

Lewisham website

Telephone: 020 8314 9844

Merton

Apply online

Telephone: 020 8274 4901

Newham

Newham website

Telephone: 020 8430 2000

Redbridge

Apply online

Telephone: 020 8554 5000

Email: Redbridge.freedompass@necsws.com

Richmond

Southwark

Sutton

Apply online

Telephone: 020 8770 4578

Email: concessionarytravel@sutton.gov.uk

Tower Hamlets

Tower Hamlets website

Telephone: 020 7364 5003

Fill out the parking mobility form to get in touch. 

Waltham Forest

Wandsworth

Apply online

Telephone: 020 8871 8871

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