Accessing your Freedom Pass account has recently changed. If you are attempting to log in for the first time since 9am on 15th September, you will need to first follow the account verification stage before logging in. Once you have done this, you will be able to log in as normal.
Our call centre is currently experiencing a high volume of calls. If your enquiry is not urgent, we would encourage you to call back another time when our lines may be less busy. Our lines are open Monday to Friday 9am-5pm. We apologise for any inconvenience and thank you for your patience.