To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8227 2334/2325
Email: mobility@lbbd.gov.uk
Apply for a Disabled Person's Freedom Pass
Find out how to apply for a Disabled Person's Freedom Pass
Applications for Disabled Person's Freedom Pass go through your local London borough council.
If you believe you fulfil the eligible criteria and are entitled to a Disabled Persons Freedom Pass, please choose the borough in which you live from the list below to find out how to apply.
You will be asked to provide evidence of your eligibility and a colour passport sized photograph.
Do you know which borough you live in?
YES - Scroll down the page to find the contact details for your borough.
NO - Type your postcode in the Find your local council to find out.
Contact Information for each Borough
Barking and Dagenham
Barnet
To contact your borough:
Email: Assisted.Travel@Barnet.gov.uk
Post: Assisted Travel Team, London Borough of Barnet, 2 Bristol Avenue, Colindale, London, NW9 4EW
Telephone: 020 8359 4131
Bexley
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Brent
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8937 5796
Email: independenttravelteam@brent.gov.uk
Postal Address: Independent Travel Team Brent Customer Services Brent Civic Centre Engineers Way Wembley Middlesex HA9 0FJ
Bromley
Upload evidence to support your application here: Evidence upload - London Borough of Bromley
To contact your borough, please choose one of the options below:
Email: freedompass@liberata.com
Telephone: 030 0303 8669
Camden
City of London
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Email: adultsduty@cityoflondon.gov.uk
Telephone: 020 7332 1224
Address: City of London, Adult Social Care, PO BOX 270, EC2P 2EJ
Croydon
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8726 7100
Email: travel.service@croydon.gov.uk
Postal Address: Travel services, 3rd Floor Zone E, Bernard Weatherill House, Mint Walk, Croydon, CR0 1EA
Ealing
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8825 8161
Email: csprocessing@ealing.gov.uk
Postal Address: Ealing FP, PO Box 68276, London W5 9LQ
Enfield
To contact your borough:
Telephone: 020 8379 1000
Email: ctravel@enfield.gov.uk
Postal Address: Ealing FP, PO Box 68276, London W5 9LQ
Greenwich
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8921 2387
Email: mobility-duty@royalgreenwich.gov.uk
Address: The Mobility Team, The Woolwich Centre, 35 Wellington Street, Woolwich SE18 6HQ
Hackney
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 0208 356 6262
Email: mobilityteam@hackney.gov.uk
Hammersmith and Fulham
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8753 6681
Email: freedompasses@lbhf.gov.uk
Postal Address: H&F Direct, Pay and Park (AT), PO Box 60820, London, W6 9UZ
Haringey
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Email: concessionary.travel@haringey.gov.uk
Postal Address: Concessionary Travel, PO Box 55290, N22 9GA
Harrow
To contact your borough:
Telephone: 020 8901 2680
Havering
Hillingdon
To contact your borough:
Telephone: 01895 556633
Hounslow
Islington
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 7527 8444
Kensington and Chelsea
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 7361 2390
Email: accessible.transport@rbkc.gov.uk
Postal Address: Accessible Transport Services, The Royal Borough of Kensington and Chelsea, Kensington Town Hall , Hornton Street London W8 7NX
Kingston upon Thames
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8547 5005
Lambeth
To contact your borough:
Telephone: 020 7926 7777
Lewisham
Merton
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8274 4901
Email: concessionarytravel@merton.gov.uk
Postal Address: Disabled Freedom Pass Administrator, Merton Civic Centre, London Road, Morden, SM4 5DX
Newham
Redbridge
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8554 5000
Richmond
To contact your borough:
Telephone: 020 8831 6312
Southwark
To contact your borough:
Telephone: 020 7525 2146
Sutton
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8770 4578
Tower Hamlets
Waltham Forest
To contact your borough, or to provide evidence in support of your application, please choose one of the options below:
Telephone: 020 8496 3000
Email: walthamforest.mobilityservices@necsws.com
Postal Address: Waltham Forest, PO Box 459, Hartlepool, TS24 4JD
Wandsworth
Westminster
To contact your borough:
Telephone: 020 7823 4567 (option 3)
Email: Freedompass@westminster.gov.uk
WCC Application form & guidance: Physical Disability or Learning Disability